🚚 Delivery Information

 

At Desertline Studio, we aim to deliver your printed products safely and as quickly as possible.

All orders are made with care before shipping. Please allow production time before dispatch.

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🛠 Processing Time

• Standard production time: 2–5 working days
• Bulk or custom orders may take longer
• You will receive a confirmation once your order has been shipped

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📦 Shipping Options

We offer the following delivery methods:

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🚛 Courier Guy (Door-to-Door Delivery)

Fast and reliable nationwide courier service.

• Delivery time: 1–3 working days after dispatch
• Delivered directly to your door
• Tracking number provided
• Best option for urgent orders

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🏬 PostNet (Counter-to-Counter)

Affordable and secure branch collection.

• Delivery time: 2–4 working days
• Delivered to your selected PostNet branch
• SMS notification when ready for collection
• ID required for collection

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📍 PAXI (Pep Store Collection)

Budget-friendly delivery option.

• Delivery time: 3–7 working days
• Collect from selected Pep Store
• SMS with collection code
• ID required for collection

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💰 Shipping Costs

Shipping fees are calculated at checkout based on:

• Your location
• Package size/weight
• Selected delivery method

(You can later add fixed pricing once you finalize your courier rates.)

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⚠️ Important Notes

• Orders are only processed once payment is confirmed
• Delivery times exclude weekends and public holidays
• Desertline Studio is not responsible for delays caused by courier services
• Please ensure your delivery details are correct to avoid delays

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📩 Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email or SMS.